Elevated GC and Roofing logo - return to homepageBack to Home

Privacy Policy

Effective Date: January 1, 2026

Introduction

Elevated GC & Roofing, a DBA of Carter Construction Group GC, LLC ("Company," "we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at theelevatedroofer.com or engage with our roofing and general contracting services.

Information We Collect

We may collect the following types of personal information when you interact with our website or services:

Information You Provide Directly

  • Full name (first and last)
  • Phone number
  • Email address
  • Property address
  • Description of property damage or service needs
  • Any additional information you include in a message or form submission

Information Collected Automatically

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on our website
  • Referring website or source
  • Device type (mobile, desktop, tablet)

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and schedule free property inspections
  • To provide roofing, storm restoration, and general contracting services
  • To communicate with you regarding your project, estimate, or insurance claim
  • To assign your service request to a qualified sales representative
  • To improve our website functionality and user experience
  • To comply with legal obligations and protect our rights

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our website, processing data, or delivering our services (e.g., hosting providers, analytics tools).
  • Insurance Carriers: When working on storm restoration claims, we may share relevant property information with your insurance carrier as part of the claims process, with your consent.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Inspection lead data is retained for the duration of the project and a reasonable period thereafter for warranty and follow-up purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: